As a firm that is committed to your success, we make sure that we always provide actionable advice to you, our client. The most important tenet that we follow at SPARK is to ensure that we put all our efforts towards making sure you are satisfied and develop a long-term relationship by providing quality service and solutions that meet expectations on time and within budget. Along with paying special attention to our clients’ needs we also make sure that our associates are equally satisfied and happy.
At SPARK we share a common set of core values, acting as a unifying thread across the firm all the while ensuring the success of our clients. These core values are:
- Ethics – Acting with honesty, integrity and social responsibility in all that we do. Staying committed to upholding the highest ethical standards with respect to our profession, the clients we serve and our associates.
- Openness – Fostering a culture of communication in which having an open door and an open mind give associates a “voice” for their opinions and ideas to be heard and respected. Readily sharing information about the firm’s productivity and providing individual performance feedback.
- Relationships – Focusing on building strong client relationships and camaraderie among the team. Keeping associates involved in the decision making process to garner support for the firm and client goals.
- Accountability – Providing our clients with solutions while maintaining project accountability to ensure each project is always on time and under the proposed budget.
- Merit – Valuing our associates for their experience, knowledge and skills and promoting a system of reward and recognition based on merit. Supporting our associates’ professional development to increase their confidence and competence with a focus on delivering quality client service.
- Passion – Making it possible to reach one’s full potential by doing what one is passionate about is our philosophy. Maintaining a challenging environment where associates are passionate about learning and development in order to better serve the needs of our clients.
- Work/Life Balance – Maintaining a pleasant work environment and high morale among our associates by promoting a true work/life balance where the clients’ needs are met without personal sacrifice. Giving our associates the tools to achieve balance between the departments and within the firm.